Return Policy

HOW TO DO EXCHANGE OR RETURN?



IN ORDER TO EXCHANGE/RETURN, PLEASE CONTACT US ON info@thesupremejewelers.com or message us on our Instagram page WITHIN NEXT 15 DAYS. MORE INFORMATION WILL BE PROVIDED BY OUR AGENT.


SUPREME JEWELERS RETURN POLICY



Every product that Supreme Jewelers sell is inspected by our team before we send it out. In the event of any damage occur in the shipping process, immediately contact our customer service within 36 hours of receiving the shipment.



In case you are not satisfied with the product, you can contact us through customer service email in 10 business days. You will be eligible to get your refund. However, Supreme Jewelers will charge 25% restocking fee.



Before releasing your refund, Supreme Jewelers will inspect refunded item for any sign of worn, tear, and misuse. Refund will be denied if the product is used or in bad condition. Please remember that there is no returns on the products that are on sale. There are no refunds on custom jewelry.